Terms and Conditions
Terms and Conditions of Trade
The conditions shall apply to all contracts for the supply of goods or services by webTV4me, henceforth known as the Company, and shall override and take the place of any other terms or conditions produced or referred to by the Customer. No other terms and conditions shall be included or implied unless previously agreed upon in writing by the Company, and in the event of any conflict or inconsistency between these Conditions and the terms of the Customer’s order, these Conditions shall prevail. No variation of, or addition to these Conditions will bind the Company, or form any part of the relevant Contract. No order placed may be cancelled, deferred or varied without the written agreement of an authorized representative of the Company.
Under this Contract the person or company (herein after referred to as the CUSTOMER) who has used the online system for ordering services, authorize the Company to supply the services contracted. The CUSTOMER will pay for the services as indicated.
A CUSTOMER of the Company ordering services via the online platform, will be able to cancel the present Contract by providing notice, within 7 days of its commencement, and will be reimbursed for the full amount paid. For the 12-month contract, the CUSTOMER shall be entitled to terminate this Contract by giving 30 days’ written notice by email to email@example.com. There will be no reimbursement or right of claim for equipment or installation charges whatsoever.
For pay as you go contracts, the above conditions apply, and with the monthly contract term running until the end of the current month, not for 30 days from service commencement.
Invoicing and Payment
For 12 month contracts, the Company will invoice either monthly or annually the rice to be paid for the services. For pay per use contracts, the CUSTOMER will be invoiced each month. Payments will be collected by DEBIT OR CREDIT CARD. If the CUSTOMER fails to make any payment on the due date then, without prejudice to any other right or remedy available, the Company shall be entitled to cancel or suspend any existing contract. If the client pays all the amounts outstanding and requests the reconnection of the service, the CUSTOMER will have to pay the amount of 40 Euros as a reconnection charge on each occasion.
The price for the service chosen is indicated on our website. The CUSTOMER accepts and acknowledges the price is agreed upon at the commencement of the contract term. Any change in pricing will be communicated one month in advance of being applied. Prices quoted are exclusive of TVA (which may increase if altered by law after the commencement of the Contract), which is charged at the prevailing rate and which the CUSTOMER shall be liable to pay the Company.
Privacy of Communications
The Company undertakes to carry out all actions necessary to ensure that the privacy of communications with the CUSTOMER through its network. The Company is exonerated from any liability that may arise from the acquisition by the CUSTOMER or any third party, by recording or telephone conversations, its use of advertising and in general any act or omission not attributable directly to the company.
Cancellation of Service
Cancellation of the service must be notified by email to firstname.lastname@example.org, one calendar month in advance of the intended cancellation date, without prejudice to other factors covered by the tandard contract termination terms.
Claims regarding performance, price, billing and quality of service, as well as any other issues that could arise with the provision of service, should be sent via email to email@example.com
The CUSTOMER acknowledges that the service quality, conditions and the necessary equipment required so that the Service provided by the Company should function correctly. The CUSTOMER states that he has in his possession, or has authorized access to and permission to use such equipment for the receiving of the Service, and exonerates the Company of any failures whatsoever, due to the performance of, or poor quality of STOMER provided equipment. The Company cannot be held responsible for service interruption, suspension or removal, either temporary or permanent due to adverse weather conditions or other Force Majeure. For purposes of this agreement, Force Majeure, including Act of God, fire, flood, explosion, riot, war, hurricane, sabotage, terrorism, vandalism, accident, third party failure, restraint of Government, Governmental acts, injunctions, labor strikes, and other similar events that are beyond reasonable anticipation and control of the Company. The company cannot be held responsible for any changes, additions or removals of available channels.
In addition to the reasons provided above, this contract may be cancelled in any of the following circumstances:
- The CUSTOMER delays payment for the period of more than 7 days.
- The CUSTOMER is not entitled to any compensation or refund or other consideration from the Company.
- The termination of the Contract does not exonerate the CUSTOMER from full payment for the service used, up to the date of termination.
Release to Third Parties
The personal information and data provided to the Company by the CUSTOMER is solely for the use of the Company, and shall not be passed on to any third party without prior agreement.
French Law shall govern these Terms and Conditions. The parties agree to submit any discrepancy to the courts where the CUSTOMER is domiciled.
The equipment supplied by the Company carries a one-year guarantee. In case of a fault during the term of guarantee the CUSTOMER is required to return the equipment, with all parts and original packaging, as directed by the Company, in the shortest time possible, all equipment for further investigation and examination. The guarantee shall be rendered void if the Company or its agents identifies or reasonably suspects negligent or inappropriate use as the cause of the equipment failure.
The official language of this contract is French. The English version is provided for information purposes only. Where, as a courtesy service to the CUSTOMER, another language is used, the Company is not responsible for misunderstanding due to any errors in translation.